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MacKenzie Insurance Agency
Excellent
1401 Queen Street, Rouyn-Noranda, QC G5U 8J6
Profile last updated: February 20, 2026
Est. 2015 5-10 team members
3.1
MacKenzie Insurance Agency has been helping individuals and businesses in Rouyn-Noranda and across Quebec find the right insurance coverage at competitive prices. As an independent brokerage, we have the freedom to compare policies from dozens of leading Canadian insurance companies, giving our clients access to options they simply can't find on their own.
From auto and home insurance to commercial liability and specialty coverages, our knowledgeable brokers are here to guide you through the process. We handle the comparisons, the paperwork, and the negotiations so you don't have to.
With 11 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Our commitment to exceptional customer service has earned us the trust of thousands of policyholders across Quebec.
Contact Information
Location
1401 Queen Street
Rouyn-Noranda, QC G5U 8J6
Location Map
1401 Queen Street, Rouyn-Noranda, QC G5U 8J6
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
New DriversFleet InsuranceVacation PropertyCommercial AutoProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.1
7 reviews
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B
Brandon Bouchard
Oct 2025
Slow and unresponsive
MacKenzie Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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Hassan Pelletier
Oct 2025
Would not recommend
Had a bad experience with MacKenzie Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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J
Jasmine Murray
Oct 2025
Great experience!
I had an excellent experience with MacKenzie Insurance Agency. They found me the best auto insurance rate in Rouyn-Noranda and the whole process was seamless.
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R
Robert Fraser
Sep 2025
Exceptional claims handling
When I had a water damage claim, MacKenzie Insurance Agency handled everything quickly and professionally. The claim was settled faster than I expected.
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J
Jasmine Lefebvre
Dec 2024
Solid broker
MacKenzie Insurance Agency is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
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I
Isabella Dubois
Aug 2024
Does the job
MacKenzie Insurance Agency helped me find auto insurance after I moved to Rouyn-Noranda. Decent rates and good coverage. Not the most high-tech office but they get results.
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T
Tyler Stewart
Mar 2024
Okay but not great
Used MacKenzie Insurance Agency for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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