Profile last updated: February 20, 2026
1401 Queen Street
Rouyn-Noranda, QC G5U 8J6
1401 Queen Street, Rouyn-Noranda, QC G5U 8J6
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Brandon Bouchard
Slow and unresponsive
MacKenzie Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Hassan Pelletier
Would not recommend
Had a bad experience with MacKenzie Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
Jasmine Murray
Great experience!
I had an excellent experience with MacKenzie Insurance Agency. They found me the best auto insurance rate in Rouyn-Noranda and the whole process was seamless.
Robert Fraser
Exceptional claims handling
When I had a water damage claim, MacKenzie Insurance Agency handled everything quickly and professionally. The claim was settled faster than I expected.
Jasmine Lefebvre
Solid broker
MacKenzie Insurance Agency is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
Isabella Dubois
Does the job
MacKenzie Insurance Agency helped me find auto insurance after I moved to Rouyn-Noranda. Decent rates and good coverage. Not the most high-tech office but they get results.
Tyler Stewart
Okay but not great
Used MacKenzie Insurance Agency for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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