Long & Jensen Insurance

Fair pricing

Long & Jensen Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.

Poor communication

My biggest issue with Long & Jensen Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Lost my documents

Long & Jensen Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Amazing customer service

The staff at Long & Jensen Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.

Pretty good

Long & Jensen Insurance helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.

Very professional

From the first call to signing the policy, everything was handled professionally. Long & Jensen Insurance really knows the insurance market in Ontario.

Five stars all around

Switched to Long & Jensen Insurance on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.

Helpful staff

The staff at Long & Jensen Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.