Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Jones & Marshall Insurance
Excellent
2453 Bay Street, Waterloo, ON M2X 7E4
Profile last updated: February 20, 2026
Est. 2013 2-5 team members
3.2
Insurance should protect you, not confuse you. At Jones & Marshall Insurance in Waterloo, Ontario, we make insurance straightforward. As independent brokers, we have access to policies from many of Canada's leading insurance providers, allowing us to find the right fit for your needs and budget.
We offer a full range of insurance products including auto, home, tenant, condo, commercial, and specialty insurance. Our brokers are licensed professionals who stay up to date on industry changes to ensure you always have the best advice.
With 13 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Experience the Jones & Marshall Insurance difference -- where every client is treated like our most important one. Get in touch for a free quote today.
Contact Information
Location
2453 Bay Street
Waterloo, ON M2X 7E4
Location Map
2453 Bay Street, Waterloo, ON M2X 7E4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
Fleet InsuranceProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
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Reviews
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3.2
6 reviews
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A
Amelia Dubois
Jan 2026
Great experience!
I had an excellent experience with Jones & Marshall Insurance. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
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Charlotte Schmidt
Aug 2025
Mixed feelings
I had mixed feelings about Jones & Marshall Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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Philippe Fraser
Jun 2025
Insurance made simple
As a newcomer to Waterloo, Jones & Marshall Insurance made getting auto and tenant insurance incredibly simple. They explained the requirements in Ontario clearly.
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Olivia Gagnon
Jan 2025
Good value
I appreciate that Jones & Marshall Insurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
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Robert Chen
Dec 2024
Multi-policy savings
Combined our home, auto, and cottage insurance through Jones & Marshall Insurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.
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Isabelle Wilson
Sep 2024
Lost my documents
Jones & Marshall Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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