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Johnston & Richards Insurance
Excellent
1528 LeMarchant Road, Penticton, BC V1M 7V8
Profile last updated: February 20, 2026
Est. 2004 10-25 team members
4.1
As one of Penticton's trusted independent insurance brokerages, Johnston & Richards Insurance is committed to providing British Columbia residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With 22 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. At Johnston & Richards Insurance, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
1528 LeMarchant Road
Penticton, BC V1M 7V8
Location Map
1528 LeMarchant Road, Penticton, BC V1M 7V8
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Condo InsuranceLandlord InsuranceVacation PropertyConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.1
7 reviews
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A
Amelia Pelletier
Nov 2025
Smooth transition
Switching from my old broker to Johnston & Richards Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
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Nathalie Ross
Aug 2025
Decent service
Got my tenant insurance through Johnston & Richards Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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K
Kevin Dubois
Jun 2025
Great experience!
I had an excellent experience with Johnston & Richards Insurance. They found me the best auto insurance rate in Penticton and the whole process was seamless.
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Jasmine Bergeron
Sep 2024
Disappointing experience
I was disappointed with Johnston & Richards Insurance. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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T
Tyler Singh
Sep 2024
Satisfied customer
Overall satisfied with Johnston & Richards Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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W
Wei Johnson
Mar 2024
Reliable broker
Been with Johnston & Richards Insurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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A
Andrew Reid
Jan 2024
Fair pricing
Johnston & Richards Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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