Johnston & Mackie Limited

Easy going friendly staff.

Competitive prices, super friendly service and overall great experience when dealing with insurance. They know their stuff!

I have always been very pleased with the customer service when dealing with anyone in their office.

Every interaction with the staff includes errors. Commitments not met after phone or email. Policies written incorrectly after confirming details. No followup after mistakes are made with even a simple apology.

Horrible company, never returns phone calls. Insurance goes up for no reason, cars seem to disappear off of policies. And to top it off, we aren't notified for months that cars have mysteriously disappeared off the policy. I would have given this place 0 stars but you can't do that. 0/5 stars would not recommend, if anything the brokers should provably be in prison.