Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
James & Roberts Insurance
Excellent
87 Dundas Street, Welland, ON L2U 1L0
Profile last updated: February 20, 2026
Est. 1976 5-10 team members
4.1
Since our founding, James & Roberts Insurance has been dedicated to providing outstanding insurance services to the people of Welland and Ontario. As an independent broker, we proudly represent our clients -- not the insurance companies -- ensuring you always receive unbiased advice and competitive pricing.
We specialize in personal insurance including auto, home, and tenant coverage, as well as commercial insurance for businesses of all sizes. From startups to established enterprises, we tailor our solutions to match your specific risk profile.
With over 50 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Trust James & Roberts Insurance for honest advice, competitive rates, and the kind of personal service that only a local independent broker can provide.
Contact Information
Location
87 Dundas Street
Welland, ON L2U 1L0
Location Map
87 Dundas Street, Welland, ON L2U 1L0
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Cyber InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
English
Photos
Reviews
Write a Review
4.1
8 reviews
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I
Isabelle Brown
Feb 2026
Five stars all around
Switched to James & Roberts Insurance on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.
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A
Ashley Belanger
Oct 2025
Could be better
The rates James & Roberts Insurance found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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K
Kayla Robertson
Jun 2025
Helpful staff
The staff at James & Roberts Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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E
Emma Campbell
Mar 2025
Great experience!
I had an excellent experience with James & Roberts Insurance. They found me the best auto insurance rate in Welland and the whole process was seamless.
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K
Kevin Martin
Dec 2024
Good broker
James & Roberts Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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J
Julie Hamilton
Nov 2024
Renewal was painless
Just went through my annual renewal with James & Roberts Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.
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N
Nicole Lavoie
Feb 2024
Lost my documents
James & Roberts Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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S
Sophia Singh
Feb 2024
Great for home insurance
Bought our first home and James & Roberts Insurance walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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