Auto InsuranceTenant InsuranceBusiness Insurance
James Insurance Services
Excellent
1876 Queen Street, Suite 249, Victoria, BC V4U 3O3
Profile last updated: February 20, 2026
Est. 1987 50+ team members
3.5
As one of Victoria's trusted independent insurance brokerages, James Insurance Services is committed to providing British Columbia residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With over 39 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At James Insurance Services, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
1876 Queen Street, Suite 249
Victoria, BC V4U 3O3
Location Map
1876 Queen Street, Suite 249, Victoria, BC V4U 3O3
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Condo InsuranceProfessional LiabilityTravel InsurancePet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.5
8 reviews
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J
Julie Thompson
Nov 2025
Smooth transition
Switching from my old broker to James Insurance Services was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
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L
Linda Morin
Sep 2025
Solid broker
James Insurance Services is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
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R
Ryan Olsen
Aug 2025
Fair pricing
James Insurance Services offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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C
Catherine Lee
Apr 2025
Slow and unresponsive
James Insurance Services was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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S
Stephanie Martin
Dec 2024
Amazing customer service
The staff at James Insurance Services are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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P
Priya Mueller
Dec 2024
Great for home insurance
Bought our first home and James Insurance Services walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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S
Simran Chen
Oct 2024
Multi-policy savings
Combined our home, auto, and cottage insurance through James Insurance Services. The multi-policy discount was substantial and managing everything through one broker is so convenient.
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N
Noah Sharma
Sep 2024
Insurance made simple
As a newcomer to Victoria, James Insurance Services made getting auto and tenant insurance incredibly simple. They explained the requirements in British Columbia clearly.
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