InsureLine Brokers (Select)

Long was a very helpful agent. He took the time to review all the policy details with us & answered our numerous questions patiently. He was also very responsive to emails.

I highly recommend working with them. The team is dedicated and will diligently work towards finding the most suitable solution that aligns with your requirements. A special mention goes to Shafiq, who played a pivotal role in helping us identify our specific needs.

Great people to work with. They listen to needs and provide appropriate and cost effective solutions. And they work fast!!

I totally recommend this brokerage, but I had a very bad experience three weeks ago when I was trying to sell my car. It was Sunday afternoon when me and the buyer reached out there and a young lady as the clerk asked me how can she help us. I told her I am going make the deal with the buyer and she asked my driving license and the car documents. I passed my driving license. She used the system to get access to my vehicle’s insurance information . Then she asked for the registration documents! Since I bought this car from the seller in this broker I was shocked when she asked me the registration document for the car. Everything was in the system! She asked me if I had the registration or not persistently. I asked her to give me a while and came to my house to see what I had at home. I grabbed the insurance papers and came back to the office. She looks at the insurance papers and says it’s not the registration! I come back home again and got whatever I had , and give her all. She found it, while I was sure she could see everything on the computer system (ICBC app- The other day I checked the problem with my agent there and found out I was right and she could do the job by accessing the information on the website.!) I really pissed off what she did, I could lose the deal by her insane behavior! I don’t recommend to go there on weekends while she is there! I noticed recently that she (Sydney) still works here on weekends! And I don’t recommend to get any services from her! I believe she needs more education to be a good agent for the clients.

My experience with InsureLine Brokers especially with Ms. Somayeh, has been outstanding. She is extremely professional, knowledgeable, patient, and kind, and always takes the time to provide clear, accurate, and up-to-date information tailored to the client’s needs. Ms. Somayeh is highly trustworthy and genuinely prioritizes the customer’s best interest rather than just selling a policy. If you are looking for honest, transparent, and professional insurance advice, I highly recommend working with her. This has been one of my best experiences with an insurance broker.