InsureBC (Sardis)

No attention to detail. Calls you for renewal at last minute and missed cut off for any changes. Told wrong info time and again. They will take a payment that was not agreed to and then just say whoops will we reduce all your other payments for the year.

I went there on a Wednesday to get home insurance the representative took down all my information and said she would call me the next day or if not the day after. I did not receive a call or even an email, so on Saturday I called them and they said they’ve been busy and would get to me when they can. To this day (9 days later) I still haven’t heard from them. I will definitely not be going back there. Terrible service and lack of communication on their part. I went to HUB insurance today and within 2 hours I got a call back! If anyone needs insurance, go to HUB!

Always so helpful and friendly every time I go in :)

I came here because an agent at Sussex Insurance in Save On Foods Promontory messed up my insurance renewal. The lady at the counter took the time to call ICBC and resolve the issue. She was very professional and knowledgeable.

I had the opportunity to work with this team on a large-scale project, and the experience was excellent from start to finish. Their professionalism, attention to detail, and clear, consistent communication truly set them apart. What stood out most was how genuinely they cared about the client and the outcome of the project—not just the job itself. The entire process was well organized and handled with a high level of integrity. I would welcome the opportunity to work with them again and highly recommend their services!