Profile last updated: February 21, 2026
1 William St E, Smiths Falls, ON K7A 1C1
Brockville, ON
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1 William St E, Smiths Falls, ON K7A 1C1, Brockville, ON
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Joe Blow
Their rates are much higher than advertised on insurance hotline. There is ONLY ONE broker for auto insurance They force you to take 2,000,000$ liability The broker takes forever to get a hold of. You call the secretary and she has him you call you back, which can take up to 24 hours. I purchased a new vehicle and was able to get 50$ less/month with another company, so I attempted to cancel with W.J. Wood Broker Ltd. in the middle of my policy with a fee which i accepted to pay. The other company needed confirmation that I was currently insured with W.J. but they would not divulge that information making it very difficult and frustrating working with my broker. In the end I had to put up with their jacked rated for an additional 6 months A very unpleasant experience
Dave Thomas
Poor response to request cancellation of policy. Lord knows I have paid enough in renewal commissions over 42+ years. If you have an affiliation with a professional organization or university, check it out. I save over $1,200 per year switching.
Robert Plant
Very Poor service. Shady Business. As with many insurance companies automatically denied my claim and to top it off dropped me as customer with no reason given. DO NOT do business with this company and their affiliates. They will take your money and Ghost you.
Wendy Richardson
Got a representative, she said she would check on a quote and I was on hold then passed on to her voice mail automatically after a bit, I left my name and number and that i guess she'd return my call. No reply back to this day. The most unprofessional business I have ever encountered so far. Business must be good if their treating potential clients like that.
Ken Brushey
Wish they had a 0 star. My father passed away at the end of November. I got to speak to someone about this matter once and now my messages don’t get returned. We are in July and they are still trying to take payments out of his account. Please anyone help me figure out what to do. This money is needed elsewhere.
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