Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
HighFalls Insurance Brokers
Excellent
1391 Lyon Street, Waterloo, ON L3K 7H6
Profile last updated: February 20, 2026
Est. 1999 5-10 team members
3.6
HighFalls Insurance Brokers is your neighbourhood insurance broker in Waterloo, Ontario. We combine the personal touch of a local business with the buying power of access to dozens of insurance companies. This means better rates, better coverage, and better service for you.
Our brokerage handles all types of personal and commercial insurance, including auto, home, condo, tenant, business, and specialty coverages. We pride ourselves on making insurance simple and stress-free.
With 27 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Whether you're new to Waterloo or have lived here your whole life, HighFalls Insurance Brokers is here to protect what matters most. Drop by our office or request a quote online.
Contact Information
Location
1391 Lyon Street
Waterloo, ON L3K 7H6
Location Map
1391 Lyon Street, Waterloo, ON L3K 7H6
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversCommercial AutoCyber InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.6
7 reviews
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K
Kevin Anderson
Jan 2026
Trustworthy and reliable
I've trusted HighFalls Insurance Brokers with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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M
Michael O'Brien
Jan 2026
Great advice
The broker at HighFalls Insurance Brokers gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
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A
Andrew Pelletier
Sep 2025
Responsive and caring
When my basement flooded, HighFalls Insurance Brokers was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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L
Linda Bergeron
Dec 2024
Mixed feelings
I had mixed feelings about HighFalls Insurance Brokers. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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L
Laura Cote
Aug 2024
Helpful staff
The staff at HighFalls Insurance Brokers were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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R
Ryan Chen
May 2024
Insurance made simple
As a newcomer to Waterloo, HighFalls Insurance Brokers made getting auto and tenant insurance incredibly simple. They explained the requirements in Ontario clearly.
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E
Emily Mueller
Jan 2024
Wonderful experience
Needed business insurance for my small company and HighFalls Insurance Brokers made the process so easy. They compared quotes from several insurers and found the perfect fit.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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