Profile last updated: February 20, 2026
486 Centre Street, Suite 516
Cranbrook, BC V1H 6N7
486 Centre Street, Suite 516, Cranbrook, BC V1H 6N7
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Charlotte Reid
Local knowledge matters
Heritage Insurance Agency really understands the local insurance market in Cranbrook. Their connections with insurers helped me get coverage that bigger brokers couldn't.
Nicole Patel
Smooth transition
Switching from my old broker to Heritage Insurance Agency was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
Lucas Gagnon
Multi-policy savings
Combined our home, auto, and cottage insurance through Heritage Insurance Agency. The multi-policy discount was substantial and managing everything through one broker is so convenient.
Emily Morrison
Does the job
Heritage Insurance Agency helped me find auto insurance after I moved to Cranbrook. Decent rates and good coverage. Not the most high-tech office but they get results.
Harpreet Lavoie
Average experience
My experience with Heritage Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Linda Murray
Satisfied customer
Overall satisfied with Heritage Insurance Agency. They set up our condo insurance and explained the coverage well. The quote process could be faster.
Christopher Li
Exceptional claims handling
When I had a water damage claim, Heritage Insurance Agency handled everything quickly and professionally. The claim was settled faster than I expected.
Hassan MacDonald
Great for home insurance
Bought our first home and Heritage Insurance Agency walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
Verify this broker's licence: Check Heritage Insurance Agency's licensing status with the BCFSA
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