Habitat Insurance Agencies Ltd

A very unpleasant experience. The broker contacted me via my personal email for a business matter. There was no follow-up on emails, scheduled a payment via email that went through within 24 hours of the notification, and was unable to call me for this type of situation. I was never able to speak to anyone. I'm transferring all my business and personal insurance elsewhere. I strongly advise against using this company.

Another bad experience! In the past, I asked to change brokers because the one I had was unpleasant. I had another one with excellent service, but it's discontinued, and I've been assigned the same one as before, who is just as unpleasant, if not more so, than before, with poor service that makes you feel worthless. I asked to change again, and now the receptionist is just as unpleasant. Messages go unanswered, change requests ignored...

I received impeccable service from Alice, my intern. She listened to my needs for my car insurance policy, found me the best price and insured service in case of damage from this company. She was very knowledgeable about the companies and their services. Very good work and expertise. Thank you, Alice.

Prompt personal service.

Worse insurance company I've ever had to deal with. Extremely long waits on hold, impossible to speak to anyone. They cancelled all of my father's home insurance policy coverage except for fire less than 3 weeks after he died. He had been a client for over 50 years. Most companies keep the same coverage for 6 months. They also charged a penalty when I cancelled his car insurance. The man died, it's not like he cancelled his insurance to go to another company.