Gray Insurance Group

Poor communication

My biggest issue with Gray Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Good overall experience

Had a good experience with Gray Insurance Group. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.

Great advice

The broker at Gray Insurance Group gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.

Best broker in town

I've been with Gray Insurance Group for years and they consistently find me the best rates. Their claims support is top-notch too.

Solid broker

Gray Insurance Group is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.

Personal touch

What I love about Gray Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Lost my documents

Gray Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Smooth transition

Switching from my old broker to Gray Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.