Profile last updated: February 20, 2026
878 Queen Street
Kelowna, BC V6T 2Q0
878 Queen Street, Kelowna, BC V6T 2Q0
Get Directions7 reviews
Harpreet Robertson
Not what I expected
Based on reviews I expected more from Gilbert & Shepherd Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Ethan Olsen
Family business feel
Gilbert & Shepherd Insurance has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
Mia Lavoie
Personal touch
What I love about Gilbert & Shepherd Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Isabelle Wong
Amazing customer service
The staff at Gilbert & Shepherd Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Christopher Singh
Great advice
The broker at Gilbert & Shepherd Insurance gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
Jacques Walker
Happy with the savings
Saved about $200 on my auto insurance by switching through Gilbert & Shepherd Insurance. The broker was friendly and professional. Renewal process was smooth.
Samantha Tremblay
Trustworthy and reliable
I've trusted Gilbert & Shepherd Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
Verify this broker's licence: Check Gilbert & Shepherd Insurance's licensing status with the BCFSA
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