Profile last updated: February 20, 2026
736 Elgin Street, Suite 836
Waterloo, ON K6Y 4K5
736 Elgin Street, Suite 836, Waterloo, ON K6Y 4K5
Get Directions7 reviews
Sarah Wilson
Decent service
Got my tenant insurance through Ford & Chapman Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
Wei Gagnon
Great experience!
I had an excellent experience with Ford & Chapman Insurance. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
Emma Lavoie
Room for improvement
Ford & Chapman Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Genevieve Wong
Exceptional claims handling
When I had a water damage claim, Ford & Chapman Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
Olivia Murray
Not what I expected
Based on reviews I expected more from Ford & Chapman Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Michael Roy
Fair pricing
Ford & Chapman Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
Jacques Tremblay
Local knowledge matters
Ford & Chapman Insurance really understands the local insurance market in Waterloo. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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