First Insurance Group

Fair pricing

First Insurance Group offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.

Does the job

First Insurance Group helped me find auto insurance after I moved to Thunder Bay. Decent rates and good coverage. Not the most high-tech office but they get results.

Personal touch

What I love about First Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Mixed feelings

I had mixed feelings about First Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Family business feel

First Insurance Group has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.

Five stars all around

Switched to First Insurance Group on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.

Slow and unresponsive

First Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Great advice

The broker at First Insurance Group gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.