Profile last updated: February 20, 2026
1798 Victoria Avenue East, Suite 579
Waterloo, ON M8D 5O2
1798 Victoria Avenue East, Suite 579, Waterloo, ON M8D 5O2
Get Directions6 reviews
Benjamin Wilson
Satisfied customer
Overall satisfied with First Insurance Agency. They set up our condo insurance and explained the coverage well. The quote process could be faster.
Emma Dubois
Helpful but slow
The broker at First Insurance Agency was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
Priya Murray
Mixed feelings
I had mixed feelings about First Insurance Agency. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Priya Bergeron
Very professional
From the first call to signing the policy, everything was handled professionally. First Insurance Agency really knows the insurance market in Ontario.
Marie-Claire Chen
Fair pricing
First Insurance Agency offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
Charlotte Li
Lost my documents
First Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Verify this broker's licence: Check First Insurance Agency's licensing status with the FSRA
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