Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
First Insurance Agency
Excellent
1798 Victoria Avenue East, Suite 579, Waterloo, ON M8D 5O2
Profile last updated: February 20, 2026
Est. 2008 10-25 team members
2.8
At First Insurance Agency, we believe that great insurance starts with great relationships. Based in Waterloo, Ontario, our brokerage takes pride in offering personalized insurance solutions tailored to each client's unique situation. We represent multiple top-rated insurance companies, which means we can find you the best coverage at the most competitive price.
Our services include personal lines such as auto, home, condo, and tenant insurance, as well as commercial lines including general liability, commercial property, professional liability, and more.
With 18 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Let First Insurance Agency be your advocate in the insurance marketplace. Contact us today for a free, no-obligation quote.
Contact Information
Location
1798 Victoria Avenue East, Suite 579
Waterloo, ON M8D 5O2
Location Map
1798 Victoria Avenue East, Suite 579, Waterloo, ON M8D 5O2
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Vacation PropertyCommercial Auto
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
English
Photos
Reviews
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2.8
6 reviews
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B
Benjamin Wilson
Oct 2025
Satisfied customer
Overall satisfied with First Insurance Agency. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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E
Emma Dubois
Jul 2025
Helpful but slow
The broker at First Insurance Agency was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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P
Priya Murray
Dec 2024
Mixed feelings
I had mixed feelings about First Insurance Agency. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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P
Priya Bergeron
Oct 2024
Very professional
From the first call to signing the policy, everything was handled professionally. First Insurance Agency really knows the insurance market in Ontario.
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M
Marie-Claire Chen
Jun 2024
Fair pricing
First Insurance Agency offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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C
Charlotte Li
Apr 2024
Lost my documents
First Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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