Profile last updated: February 21, 2026
1650 Elgin Mills Rd E #401, Richmond Hill, ON L4S 0B2, Canada
Vancouver, BC
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1650 Elgin Mills Rd E #401, Richmond Hill, ON L4S 0B2, Canada, Vancouver, BC
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Ma Sunny
I would like to express my appreciation for Jenny Chan's service. She was polite, punctual, professional, and has carefully guided me through an unfortunate event. I would recommend her service to anyone in need.
Seema Novtash
I was helped by Jenny Chan. She was quick to respond to me and gave me the lowest rate possible. I have worked with quiet a few insurance brokers before and they are all very hard to reach and don’t care for customer service. Jenny however, made everything easy for me and I can reach her through text! Whenever I need her, she will respond in the same day and get me what I need asap. She was a pleasure to deal with and I hope she never leaves! Thanks Jenny!
Iris Liu
Jenny Chan at ETC Insurance Inc. provided outstanding service during my recent car accident claim. From the moment I called her at 9 PM, right after the accident, she picked up the phone and immediately took charge. She calmed me down, guided me through the next steps, and sent me the information to find a reliable towing company. The towing company arrived promptly, took my car to the body shop, and dropped me home. Jenny’s support didn’t end there; throughout the entire process, she offered practical advice and showed genuine care and empathy. Despite the unfortunate accident, I felt fortunate to have Jenny as my broker. Her dedication, professionalism, and personal touch made a challenging situation much more manageable. I highly recommend Jenny Chan to anyone looking for an insurance agent who will truly be there for you in times of need. She is a true asset to ETC Insurance Inc.
Eyad El Koka
I have been dealing with this insurance company for the past three years, and I can confidently say they are extremely efficient, professional, and responsive. They consistently manage to secure the best rates tailored to my specific needs, whether for personal or business coverage. Rickey, in particular, has been outstanding. His courteous approach and professional attitude have made every interaction smooth and pleasant. He has never once failed to respond to my requests — and not only does he respond quickly, but he always comes back with exactly what’s needed in a timely manner. I’ve secured insurance through them for two cars, my home, and my business, and I’ve always received the best rates and coverage. Thank you, Rickey, for your ongoing support and exceptional service!
Gin Nguyen
After spending a long time answering calls from multiple insurance companies and feeling pretty exhausted, I ended up calling Allen Tu during a rush because my order was almost due. He was incredibly efficient—asked only the essential questions, offered helpful recommendations, and helped me get cost-effective insurance with full coverage. Everything was done quickly and smoothly. Allen was the most courteous service provider I’ve dealt with. I would definitely recommend him and the company to my friends.
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