Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Empire Insurance Solutions
Excellent
1815 Albert Street South, Suite 374, Waterloo, ON N9B 4K5
Profile last updated: February 20, 2026
Est. 2001 10-25 team members
4.0
Empire Insurance Solutions is an independent insurance brokerage proudly serving the Waterloo community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With 25 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. We are committed to providing personalized service and expert advice to every client who walks through our door. At Empire Insurance Solutions, you're not just a policy number -- you're part of our community.
Contact Information
Location
1815 Albert Street South, Suite 374
Waterloo, ON N9B 4K5
Location Map
1815 Albert Street South, Suite 374, Waterloo, ON N9B 4K5
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversFleet InsuranceProfessional LiabilityRestaurant InsurancePet Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
Write a Review
4.0
8 reviews
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S
Stephanie Brown
Jan 2026
Top notch broker
Empire Insurance Solutions found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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Thomas Anderson
Dec 2025
Poor communication
My biggest issue with Empire Insurance Solutions was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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H
Hassan Leclerc
Nov 2025
Best broker in town
I've been with Empire Insurance Solutions for years and they consistently find me the best rates. Their claims support is top-notch too.
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K
Kevin Stewart
Aug 2025
Okay but not great
Used Empire Insurance Solutions for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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K
Kayla Dubois
May 2025
Helpful staff
The staff at Empire Insurance Solutions were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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J
Julie Campbell
Nov 2024
Very knowledgeable team
Empire Insurance Solutions has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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J
Julie Tremblay
Oct 2024
Perfect for small business
Empire Insurance Solutions set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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J
Julie Johal
Jul 2024
Excellent service
After a car accident, Empire Insurance Solutions guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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