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Empire Insurance Services
Excellent
1884 Bloor Street, Waterloo, ON L6E 2R0
Profile last updated: February 20, 2026
Est. 2014 25-50 team members
4.2
Empire Insurance Services brings together experienced insurance professionals who are passionate about helping clients in Waterloo, Ontario, find the coverage they deserve. As an independent brokerage, we have the unique ability to shop your insurance across multiple carriers, finding the perfect balance of coverage and cost.
Our product offerings include auto, home, life, commercial, and specialty insurance lines. We also provide ongoing policy management, annual reviews, and dedicated claims assistance to ensure your insurance keeps pace with your life.
With 12 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Discover why more people in Waterloo are choosing Empire Insurance Services as their go-to insurance broker.
Contact Information
Location
1884 Bloor Street
Waterloo, ON L6E 2R0
Location Map
1884 Bloor Street, Waterloo, ON L6E 2R0
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceBusiness Insurance
Specialties
High-Risk DriversVacation Property
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
English
Photos
Reviews
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4.2
6 reviews
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N
Noah Poirier
Feb 2026
Mixed feelings
I had mixed feelings about Empire Insurance Services. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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Mia Lavoie
Dec 2025
Smooth transition
Switching from my old broker to Empire Insurance Services was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
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S
Simran Taylor
Mar 2025
Family business feel
Empire Insurance Services has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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J
Jasmine Johal
Oct 2024
Very knowledgeable team
Empire Insurance Services has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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B
Brandon Fortin
Apr 2024
Great experience!
I had an excellent experience with Empire Insurance Services. They found me the best auto insurance rate in Waterloo and the whole process was seamless.
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J
Julie Lavoie
Mar 2024
Made insurance easy
Insurance has always been confusing to me, but the team at Empire Insurance Services explained everything in plain language. Got great tenant insurance coverage at a fair price.
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