Profile last updated: February 20, 2026
1814 Waterloo Street, Suite 460
Lethbridge, AB T2C 6R5
1814 Waterloo Street, Suite 460, Lethbridge, AB T2C 6R5
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Jean-Pierre Taylor
Lost my documents
Empire Insurance Services lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Patrick Johnson
Great for bundling
Empire Insurance Services bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
Brandon Kim
Recommended by a friend
A friend recommended Empire Insurance Services for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.
Liam Gagnon
Good value
I appreciate that Empire Insurance Services shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
Nathan Morin
Multi-policy savings
Combined our home, auto, and cottage insurance through Empire Insurance Services. The multi-policy discount was substantial and managing everything through one broker is so convenient.
Liam Nguyen
Smooth transition
Switching from my old broker to Empire Insurance Services was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
Hassan Bergeron
Responsive and caring
When my basement flooded, Empire Insurance Services was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
Stephanie Kim
Amazing customer service
The staff at Empire Insurance Services are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Verify this broker's licence: Check Empire Insurance Services's licensing status with the AIC
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