Profile last updated: February 20, 2026
921 Hastings Street
Vancouver, BC V1U 7K2
921 Hastings Street, Vancouver, BC V1U 7K2
Get Directions8 reviews
Thomas Thompson
Slow and unresponsive
Elm Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Kayla Singh
Insurance made simple
As a newcomer to Vancouver, Elm Insurance Agency made getting auto and tenant insurance incredibly simple. They explained the requirements in British Columbia clearly.
Hassan Tremblay
Room for improvement
Elm Insurance Agency handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Emma MacDonald
Good value
I appreciate that Elm Insurance Agency shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
Raj Chen
Quick and efficient
Needed auto insurance quickly after buying a new car. Elm Insurance Agency had everything set up within a few hours. Great efficiency!
Mei Bergeron
Disappointing experience
I was disappointed with Elm Insurance Agency. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
Emma Pelletier
Could be better
The rates Elm Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
David Bouchard
Okay but not great
Used Elm Insurance Agency for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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