Duncan & Thompson Insurance

Mixed feelings

I had mixed feelings about Duncan & Thompson Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Trustworthy and reliable

I've trusted Duncan & Thompson Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.

Smooth transition

Switching from my old broker to Duncan & Thompson Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Slow and unresponsive

Duncan & Thompson Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Local knowledge matters

Duncan & Thompson Insurance really understands the local insurance market in Milton. Their connections with insurers helped me get coverage that bigger brokers couldn't.

Satisfied customer

Overall satisfied with Duncan & Thompson Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.

Excellent service

After a car accident, Duncan & Thompson Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.

Saved us money on auto insurance

Switched our auto insurance through Duncan & Thompson Insurance and saved a significant amount. The broker took the time to explain all the coverage options clearly.