Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Duncan & Palmer Insurance
Excellent
1822 Richmond Street, Suite 561, Kelowna, BC V6W 1Z1
Profile last updated: February 20, 2026
Est. 2018 2-5 team members
4.1
Insurance should protect you, not confuse you. At Duncan & Palmer Insurance in Kelowna, British Columbia, we make insurance straightforward. As independent brokers, we have access to policies from many of Canada's leading insurance providers, allowing us to find the right fit for your needs and budget.
We offer a full range of insurance products including auto, home, tenant, condo, commercial, and specialty insurance. Our brokers are licensed professionals who stay up to date on industry changes to ensure you always have the best advice.
Though we are a newer brokerage, our team brings years of individual industry experience and a fresh, client-centric approach to insurance. Experience the Duncan & Palmer Insurance difference -- where every client is treated like our most important one. Get in touch for a free quote today.
Contact Information
Location
1822 Richmond Street, Suite 561
Kelowna, BC V6W 1Z1
Location Map
1822 Richmond Street, Suite 561, Kelowna, BC V6W 1Z1
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
Fleet InsuranceCondo InsuranceLandlord InsuranceVacation PropertyTravel Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.1
7 reviews
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J
Julie Fraser
Apr 2025
Slow and unresponsive
Duncan & Palmer Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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K
Kayla Mueller
Feb 2025
Smooth transition
Switching from my old broker to Duncan & Palmer Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
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M
Mia Leclerc
Dec 2024
Good broker
Duncan & Palmer Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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I
Isabelle Sharma
Nov 2024
Could be better
The rates Duncan & Palmer Insurance found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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I
Isabelle Reid
Oct 2024
Responsive and caring
When my basement flooded, Duncan & Palmer Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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G
Genevieve Chen
Aug 2024
Helpful staff
The staff at Duncan & Palmer Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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T
Thomas Schmidt
Feb 2024
Great for home insurance
Bought our first home and Duncan & Palmer Insurance walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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