Home InsuranceTenant InsuranceBusiness Insurance
Douglas & West Insurance
Excellent
1426 Birch Street, Suite 541, Sault Ste. Marie, ON P0P 3Z0
Profile last updated: February 20, 2026
Est. 1997 2-5 team members
3.6
Douglas & West Insurance has proudly served the insurance needs of Sault Ste. Marie and greater Ontario for years. We are an independent brokerage committed to finding the best combination of price, coverage, and service for each of our clients. By representing multiple insurance companies, we ensure you have access to a wide range of options.
Our insurance solutions cover personal lines (auto, home, tenant, condo), commercial lines (general liability, commercial property, professional indemnity), and specialty products. Our experienced brokers guide you through every step.
With 29 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your trust is our most valued asset. Contact Douglas & West Insurance to experience the independent broker advantage.
Contact Information
Location
1426 Birch Street, Suite 541
Sault Ste. Marie, ON P0P 3Z0
Location Map
1426 Birch Street, Suite 541, Sault Ste. Marie, ON P0P 3Z0
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversNew DriversSenior DriversLandlord InsuranceTravel Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.6
8 reviews
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R
Rebecca Robertson
Feb 2026
Good broker
Douglas & West Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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James Fraser
Oct 2025
Okay but not great
Used Douglas & West Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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R
Ryan Lee
Oct 2025
Best broker in town
I've been with Douglas & West Insurance for years and they consistently find me the best rates. Their claims support is top-notch too.
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W
Wei Fraser
Sep 2025
Would recommend to anyone
The team at Douglas & West Insurance in Sault Ste. Marie went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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J
Jennifer Thompson
May 2025
Insurance made simple
As a newcomer to Sault Ste. Marie, Douglas & West Insurance made getting auto and tenant insurance incredibly simple. They explained the requirements in Ontario clearly.
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E
Emily Roy
Feb 2025
Not what I expected
Based on reviews I expected more from Douglas & West Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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J
Jacques Wilson
Dec 2024
Top notch broker
Douglas & West Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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S
Sophia Campbell
Mar 2024
Wonderful experience
Needed business insurance for my small company and Douglas & West Insurance made the process so easy. They compared quotes from several insurers and found the perfect fit.
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