Douglas & Partners Insurance

Room for improvement

Douglas & Partners Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.

Renewal was painless

Just went through my annual renewal with Douglas & Partners Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.

Exceptional claims handling

When I had a water damage claim, Douglas & Partners Insurance handled everything quickly and professionally. The claim was settled faster than I expected.

Not what I expected

Based on reviews I expected more from Douglas & Partners Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Insurance made simple

As a newcomer to Edmonton, Douglas & Partners Insurance made getting auto and tenant insurance incredibly simple. They explained the requirements in Alberta clearly.

Local knowledge matters

Douglas & Partners Insurance really understands the local insurance market in Edmonton. Their connections with insurers helped me get coverage that bigger brokers couldn't.

Mixed feelings

I had mixed feelings about Douglas & Partners Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Trustworthy and reliable

I've trusted Douglas & Partners Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.