Auto InsuranceTenant Insurance
Douglas Insurance Ltd.
Excellent
853 Willow Crescent, Chatham, ON M4C 5R8
Profile last updated: February 20, 2026
Est. 2010 5-10 team members
3.7
Douglas Insurance Ltd. is an independent insurance brokerage proudly serving the Chatham community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With 16 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. We are committed to providing personalized service and expert advice to every client who walks through our door. At Douglas Insurance Ltd., you're not just a policy number -- you're part of our community.
Contact Information
Location
853 Willow Crescent
Chatham, ON M4C 5R8
Location Map
853 Willow Crescent, Chatham, ON M4C 5R8
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
Landlord InsurancePet Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.7
7 reviews
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F
Fatima Nguyen
Sep 2025
Reliable broker
Been with Douglas Insurance Ltd. for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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Simran Morin
Apr 2025
Lost my documents
Douglas Insurance Ltd. lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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S
Samantha Lavoie
Mar 2025
Great advice
The broker at Douglas Insurance Ltd. gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
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S
Samantha O'Brien
Feb 2025
Amazing customer service
The staff at Douglas Insurance Ltd. are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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L
Lucas Murray
Jan 2025
Recommended by a friend
A friend recommended Douglas Insurance Ltd. for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.
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A
Andrew Campbell
Dec 2024
Okay but not great
Used Douglas Insurance Ltd. for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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Y
Yuki Pelletier
Sep 2024
Helpful but slow
The broker at Douglas Insurance Ltd. was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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