Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Douglas & Duncan Insurance
Excellent
1524 Willow Crescent, Thunder Bay, ON P2I 5E2
Profile last updated: February 20, 2026
Est. 1995 5-10 team members
2.4
At Douglas & Duncan Insurance, we believe that great insurance starts with great relationships. Based in Thunder Bay, Ontario, our brokerage takes pride in offering personalized insurance solutions tailored to each client's unique situation. We represent multiple top-rated insurance companies, which means we can find you the best coverage at the most competitive price.
Our services include personal lines such as auto, home, condo, and tenant insurance, as well as commercial lines including general liability, commercial property, professional liability, and more.
With over 31 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Let Douglas & Duncan Insurance be your advocate in the insurance marketplace. Contact us today for a free, no-obligation quote.
Contact Information
Location
1524 Willow Crescent
Thunder Bay, ON P2I 5E2
Location Map
1524 Willow Crescent, Thunder Bay, ON P2I 5E2
Get DirectionsInsurance Lines
Auto InsuranceBusiness Insurance
Specialties
High-Risk DriversProfessional Liability
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
EnglishFrench
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Reviews
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2.4
7 reviews
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K
Kayla Li
Jul 2025
Okay but not great
Used Douglas & Duncan Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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Nicole Bergeron
Jul 2025
Could be better
The rates Douglas & Duncan Insurance found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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Samantha Anderson
Jun 2025
Decent service
Got my tenant insurance through Douglas & Duncan Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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H
Harpreet Li
Jul 2024
Good broker
Douglas & Duncan Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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M
Matthew Gauthier
Jul 2024
Would not recommend
Had a bad experience with Douglas & Duncan Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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R
Ryan Lefebvre
Jun 2024
Perfect for small business
Douglas & Duncan Insurance set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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Noah Pelletier
Jun 2024
Solid broker
Douglas & Duncan Insurance is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
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