Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Douglas & Chen Insurance
Excellent
24 University Avenue East, Ajax, ON P1Q 4F4
Profile last updated: February 20, 2026
Est. 2004 10-25 team members
3.8
Douglas & Chen Insurance brings together experienced insurance professionals who are passionate about helping clients in Ajax, Ontario, find the coverage they deserve. As an independent brokerage, we have the unique ability to shop your insurance across multiple carriers, finding the perfect balance of coverage and cost.
Our product offerings include auto, home, life, commercial, and specialty insurance lines. We also provide ongoing policy management, annual reviews, and dedicated claims assistance to ensure your insurance keeps pace with your life.
With 22 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Discover why more people in Ajax are choosing Douglas & Chen Insurance as their go-to insurance broker.
Contact Information
Location
24 University Avenue East
Ajax, ON P1Q 4F4
Location Map
24 University Avenue East, Ajax, ON P1Q 4F4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Condo InsuranceCommercial AutoConstruction InsurancePet Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.8
4 reviews
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K
Kevin Schmidt
Nov 2025
Poor communication
My biggest issue with Douglas & Chen Insurance was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
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E
Emma Morin
Jun 2025
Perfect for small business
Douglas & Chen Insurance set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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N
Nathan Wilson
Mar 2025
Exceptional claims handling
When I had a water damage claim, Douglas & Chen Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
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M
Matthew Li
Oct 2024
Would recommend to anyone
The team at Douglas & Chen Insurance in Ajax went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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