Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Dawson & Matthews Insurance
Excellent
1863 Waterloo Street, Waterloo, ON M8I 5E5
Profile last updated: February 20, 2026
Est. 1993 2-5 team members
3.5
Dawson & Matthews Insurance has been helping individuals and businesses in Waterloo and across Ontario find the right insurance coverage at competitive prices. As an independent brokerage, we have the freedom to compare policies from dozens of leading Canadian insurance companies, giving our clients access to options they simply can't find on their own.
From auto and home insurance to commercial liability and specialty coverages, our knowledgeable brokers are here to guide you through the process. We handle the comparisons, the paperwork, and the negotiations so you don't have to.
With over 33 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Our commitment to exceptional customer service has earned us the trust of thousands of policyholders across Ontario.
Contact Information
Location
1863 Waterloo Street
Waterloo, ON M8I 5E5
Location Map
1863 Waterloo Street, Waterloo, ON M8I 5E5
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversNew DriversVacation PropertyCommercial AutoPet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
EnglishFrench
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Reviews
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3.5
6 reviews
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S
Samantha Brown
Jun 2025
Very professional
From the first call to signing the policy, everything was handled professionally. Dawson & Matthews Insurance really knows the insurance market in Ontario.
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Catherine Patel
May 2025
Not what I expected
Based on reviews I expected more from Dawson & Matthews Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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R
Rebecca Okafor
Apr 2025
Renewal was painless
Just went through my annual renewal with Dawson & Matthews Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.
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Noah Chen
Dec 2024
Helpful but slow
The broker at Dawson & Matthews Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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I
Isabelle Fortin
Oct 2024
Personal touch
What I love about Dawson & Matthews Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
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M
Mia Patel
Mar 2024
Satisfied customer
Overall satisfied with Dawson & Matthews Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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