Cumby Insurance

I have been with Patti Lou for almost 5yrs now with my home/auto/commercial insurance. She has provided the best customer service I have ever had! Very thorough, very professional, very knowledgeable! Not only did I receive better insurance coverage then I had previously but it was also substantially cheaper! If you are looking for better rates and better service, give Patti Lou a call!!

We've been with Cumby Insurance Inc. since we moved from Ontario to Alberta 15 years ago. They've always treated us like family and are always very quick at responding to our immediate needs. I was very pleased earlier this year when we qualified for an additional discount. Chaylene is an absolute gem and I consider Patti-Lou a dear friend.

I took over my business almost three years ago, and for the first couple of years I utilized the services of the insurance brokerage that the company had always used. The thinking was that, since the company had been long time clients, surely we were getting the best possible rates and our coverage was exactly what we needed. It was only after meeting Patti-Lou that I found out how wrong I was in believing that. Not only did my former broker basically neglect me as a client, and repeatedly make mistakes when I called in to add new vehicles as my company grew, but there were major holes in my coverage, and I was incredibly exposed to some major liabilities that I was not aware of. Patti-Lou operates differently. Not only does she take the time to look over your policy and all your coverage to ensure that you are getting exactly what you need, she explains it so that you understand what you are and are not covered for. If she is unsure of the answer to a question, she actually writes it down, finds out the answer and gets back to you with it. This is rare in the insurance world. Recently I added a new driver to my policy who had less than three years experience on the size of truck I was assigning him to. My underwriter did not want to insure this gentleman, and Patti-Lou pushed back until they agreed to give me the coverage I sought, with no extra premium. That is the best part – she will fight on your behalf should it ever become necessary. If you operate a business that has the potential for things to go wrong that are out of your control, I highly recommend Patti-Lou Cumby Insurance Brokerage. She will find you the best coverage, and make sure that it’s there if you ever need it.

Outstanding service from Willa Bain at Cumby Insurance! She made getting my car insurance effortless with her expertise and dedication. Highly recommend her for her professionalism and personalized support!

I just recently moved to Alberta and reached out to several insurance brokers about getting car and home insurance. Marina warmly answered all my emails very quickly and professionally and got back to me straight away with reasonable quotes making Cumby the right choice and only choice for my insurance needs. Would highly recommend Cumby Insurance to anyone looking for fast, efficient service at a great price.