Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Collins & Ross Insurance
Excellent
1020 Grafton Street, Suite 615, Waterloo, ON L9G 6O6
Profile last updated: February 20, 2026
Est. 1998 10-25 team members
3.3
As one of Waterloo's trusted independent insurance brokerages, Collins & Ross Insurance is committed to providing Ontario residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With 28 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. At Collins & Ross Insurance, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
1020 Grafton Street, Suite 615
Waterloo, ON L9G 6O6
Location Map
1020 Grafton Street, Suite 615, Waterloo, ON L9G 6O6
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversFleet InsuranceLandlord InsuranceProfessional LiabilityTravel Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.3
8 reviews
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H
Hassan Schmidt
Dec 2025
Great for home insurance
Bought our first home and Collins & Ross Insurance walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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Wei Okafor
Mar 2025
Would not recommend
Had a bad experience with Collins & Ross Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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Y
Yuki Lee
Nov 2024
Trustworthy and reliable
I've trusted Collins & Ross Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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A
Andrew Lefebvre
Nov 2024
Best broker in town
I've been with Collins & Ross Insurance for years and they consistently find me the best rates. Their claims support is top-notch too.
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M
Mia O'Brien
Jun 2024
Mixed feelings
I had mixed feelings about Collins & Ross Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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R
Ryan Morin
Jun 2024
Fair pricing
Collins & Ross Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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S
Sarah Nguyen
Mar 2024
Great advice
The broker at Collins & Ross Insurance gave me excellent advice on how to lower my auto insurance premiums. Very honest and transparent about what I actually need.
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I
Isabella Bouchard
Jan 2024
Disappointing experience
I was disappointed with Collins & Ross Insurance. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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