Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Cole & MacLeod Insurance
Excellent
275 King Street, Waterloo, ON P5U 1U8
Profile last updated: February 20, 2026
Est. 1994 25-50 team members
3.8
As one of Waterloo's trusted independent insurance brokerages, Cole & MacLeod Insurance is committed to providing Ontario residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With over 32 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At Cole & MacLeod Insurance, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
275 King Street
Waterloo, ON P5U 1U8
Location Map
275 King Street, Waterloo, ON P5U 1U8
Get DirectionsInsurance Lines
Home InsuranceTenant Insurance
Specialties
New DriversCommercial AutoCyber InsuranceRestaurant InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.8
4 reviews
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M
Matthew Anderson
Sep 2025
Responsive and caring
When my basement flooded, Cole & MacLeod Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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W
Wei Mueller
May 2025
Personal touch
What I love about Cole & MacLeod Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
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L
Laura Tremblay
May 2024
Amazing customer service
The staff at Cole & MacLeod Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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J
James Lavoie
Jan 2024
Average experience
My experience with Cole & MacLeod Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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