Profile last updated: February 20, 2026
1848 Stephen Avenue
Thunder Bay, ON L3K 8G8
1848 Stephen Avenue, Thunder Bay, ON L3K 8G8
Get Directions8 reviews
Mia Okafor
Good overall experience
Had a good experience with CoastalBrook Insurance Agency. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.
Fatima Anderson
Insurance made simple
As a newcomer to Thunder Bay, CoastalBrook Insurance Agency made getting auto and tenant insurance incredibly simple. They explained the requirements in Ontario clearly.
Olivia Chen
Local knowledge matters
CoastalBrook Insurance Agency really understands the local insurance market in Thunder Bay. Their connections with insurers helped me get coverage that bigger brokers couldn't.
Priya Anderson
Family business feel
CoastalBrook Insurance Agency has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
Mia Wong
Not what I expected
Based on reviews I expected more from CoastalBrook Insurance Agency. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Jasmine Dubois
Lost my documents
CoastalBrook Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Jacques Wong
Slow and unresponsive
CoastalBrook Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Marie-Claire Johnson
Wonderful experience
Needed business insurance for my small company and CoastalBrook Insurance Agency made the process so easy. They compared quotes from several insurers and found the perfect fit.
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