Civic Risk Solutions

Good broker

Civic Risk Solutions took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Recommended by a friend

A friend recommended Civic Risk Solutions for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.

Responsive and caring

When my basement flooded, Civic Risk Solutions was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Smooth transition

Switching from my old broker to Civic Risk Solutions was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Slow and unresponsive

Civic Risk Solutions was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Satisfied customer

Overall satisfied with Civic Risk Solutions. They set up our condo insurance and explained the coverage well. The quote process could be faster.

Not what I expected

Based on reviews I expected more from Civic Risk Solutions. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Very professional

From the first call to signing the policy, everything was handled professionally. Civic Risk Solutions really knows the insurance market in Ontario.