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Chen & Thomas Insurance
Excellent
1483 Oak Drive, Waterloo, ON L9N 2W8
Profile last updated: February 20, 2026
Est. 1997 5-10 team members
4.7
Chen & Thomas Insurance has built a reputation as one of Waterloo's most trusted insurance brokerages. Serving clients throughout Ontario, we leverage our relationships with numerous insurance carriers to deliver tailored insurance solutions for every stage of life and business.
From first-time drivers seeking affordable auto insurance to established businesses needing comprehensive commercial coverage, our team of licensed professionals is ready to help. We take the complexity out of insurance and make sure you understand exactly what you're covered for.
With 29 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Join the hundreds of satisfied clients who have made Chen & Thomas Insurance their insurance broker of choice.
Contact Information
Location
1483 Oak Drive
Waterloo, ON L9N 2W8
Location Map
1483 Oak Drive, Waterloo, ON L9N 2W8
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
High-Risk DriversNew DriversVacation PropertyPet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
EnglishFrench
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Reviews
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4.7
3 reviews
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R
Ryan Reid
Jul 2025
Multi-policy savings
Combined our home, auto, and cottage insurance through Chen & Thomas Insurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.
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Isabelle Fortin
Jan 2025
Very professional
From the first call to signing the policy, everything was handled professionally. Chen & Thomas Insurance really knows the insurance market in Ontario.
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Stephanie Roy
Sep 2024
Helpful staff
The staff at Chen & Thomas Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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