Chen & Smith Insurance

Disappointing experience

I was disappointed with Chen & Smith Insurance. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.

Would recommend to anyone

The team at Chen & Smith Insurance in Ottawa went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.

Quick and efficient

Needed auto insurance quickly after buying a new car. Chen & Smith Insurance had everything set up within a few hours. Great efficiency!

Would not recommend

Had a bad experience with Chen & Smith Insurance. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Trustworthy and reliable

I've trusted Chen & Smith Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.

Happy with the savings

Saved about $200 on my auto insurance by switching through Chen & Smith Insurance. The broker was friendly and professional. Renewal process was smooth.

Good overall experience

Had a good experience with Chen & Smith Insurance. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.

Excellent service

After a car accident, Chen & Smith Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.