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Chen & Reynolds Insurance
Excellent
128 Victoria Avenue East, Kitchener, ON K7I 1D3
Profile last updated: February 20, 2026
Est. 1990 25-50 team members
3.8
Chen & Reynolds Insurance has proudly served the insurance needs of Kitchener and greater Ontario for years. We are an independent brokerage committed to finding the best combination of price, coverage, and service for each of our clients. By representing multiple insurance companies, we ensure you have access to a wide range of options.
Our insurance solutions cover personal lines (auto, home, tenant, condo), commercial lines (general liability, commercial property, professional indemnity), and specialty products. Our experienced brokers guide you through every step.
With over 36 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Your trust is our most valued asset. Contact Chen & Reynolds Insurance to experience the independent broker advantage.
Contact Information
Location
128 Victoria Avenue East
Kitchener, ON K7I 1D3
Location Map
128 Victoria Avenue East, Kitchener, ON K7I 1D3
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Landlord InsuranceCommercial Auto
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
EnglishFrench
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Reviews
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3.8
6 reviews
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J
Jasmine Okafor
Feb 2026
Okay but not great
Used Chen & Reynolds Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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Hassan Patel
Oct 2025
Top notch broker
Chen & Reynolds Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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Ashley Mueller
Mar 2025
Amazing customer service
The staff at Chen & Reynolds Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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S
Sarah Poirier
Oct 2024
Best broker in town
I've been with Chen & Reynolds Insurance for years and they consistently find me the best rates. Their claims support is top-notch too.
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Alexander Ross
Jul 2024
Local knowledge matters
Chen & Reynolds Insurance really understands the local insurance market in Kitchener. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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C
Christopher Bergeron
Mar 2024
Very professional
From the first call to signing the policy, everything was handled professionally. Chen & Reynolds Insurance really knows the insurance market in Ontario.
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