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Chen Insurance Services
Excellent
983 Broadway Avenue, Kelowna, BC V5Q 4Q8
Profile last updated: February 20, 2026
Est. 2009 2-5 team members
3.6
Chen Insurance Services has been helping individuals and businesses in Kelowna and across British Columbia find the right insurance coverage at competitive prices. As an independent brokerage, we have the freedom to compare policies from dozens of leading Canadian insurance companies, giving our clients access to options they simply can't find on their own.
From auto and home insurance to commercial liability and specialty coverages, our knowledgeable brokers are here to guide you through the process. We handle the comparisons, the paperwork, and the negotiations so you don't have to.
With 17 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Our commitment to exceptional customer service has earned us the trust of thousands of policyholders across British Columbia.
Contact Information
Location
983 Broadway Avenue
Kelowna, BC V5Q 4Q8
Location Map
983 Broadway Avenue, Kelowna, BC V5Q 4Q8
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Restaurant InsurancePet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.6
8 reviews
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S
Stephanie Singh
Jan 2026
Good overall experience
Had a good experience with Chen Insurance Services. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.
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Liam Wong
May 2025
Renewal was painless
Just went through my annual renewal with Chen Insurance Services. They proactively reviewed my home insurance and found me a better rate without me even asking.
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J
Jean-Pierre Ross
Apr 2025
Pretty good
Chen Insurance Services helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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R
Rebecca Belanger
Feb 2025
Perfect for small business
Chen Insurance Services set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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C
Charlotte Fraser
Nov 2024
Happy with the savings
Saved about $200 on my auto insurance by switching through Chen Insurance Services. The broker was friendly and professional. Renewal process was smooth.
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J
Jennifer Roy
Oct 2024
Average experience
My experience with Chen Insurance Services was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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B
Benjamin Walker
Jun 2024
Disappointing experience
I was disappointed with Chen Insurance Services. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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A
Amelia Ross
May 2024
Great for home insurance
Bought our first home and Chen Insurance Services walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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