Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Chen Insurance Group
Excellent
1135 Pembina Highway, Waterloo, ON L8O 3U3
Profile last updated: February 20, 2026
Est. 1981 2-5 team members
4.1
Chen Insurance Group is a leading independent insurance brokerage located in Waterloo, Ontario. We specialize in finding our clients the best insurance coverage from a wide selection of Canada's top insurance providers. Our approach is simple: listen to your needs, compare options from multiple insurers, and recommend the policy that gives you the best protection at the best price.
Whether you need auto insurance, homeowners insurance, tenant insurance, or commercial coverage, our licensed brokers have the expertise to help. We also assist with claims, policy changes, and annual reviews to ensure your coverage always matches your life.
With over 45 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Stop overpaying for insurance. Call Chen Insurance Group today and experience the difference an independent broker can make.
Contact Information
Location
1135 Pembina Highway
Waterloo, ON L8O 3U3
Location Map
1135 Pembina Highway, Waterloo, ON L8O 3U3
Get DirectionsInsurance Lines
Home InsuranceBusiness Insurance
Specialties
Condo InsuranceCommercial AutoCyber InsuranceRestaurant InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
English
Photos
Reviews
Write a Review
4.1
7 reviews
Sort by:
N
Nathalie Taylor
Jan 2026
Wonderful experience
Needed business insurance for my small company and Chen Insurance Group made the process so easy. They compared quotes from several insurers and found the perfect fit.
Was this helpful?
J
Julie Belanger
Sep 2025
Great for home insurance
Bought our first home and Chen Insurance Group walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
Was this helpful?
S
Sophia Bergeron
Sep 2025
Great for bundling
Chen Insurance Group bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
Was this helpful?
P
Patrick Gauthier
Mar 2025
Poor communication
My biggest issue with Chen Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Was this helpful?
N
Noah Okafor
Mar 2025
Quick and efficient
Needed auto insurance quickly after buying a new car. Chen Insurance Group had everything set up within a few hours. Great efficiency!
Was this helpful?
J
Jennifer Johnson
Aug 2024
Personal touch
What I love about Chen Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Was this helpful?
T
Tyler Olsen
Jul 2024
Best broker in town
I've been with Chen Insurance Group for years and they consistently find me the best rates. Their claims support is top-notch too.
Was this helpful?
Share Profile
Verify this broker's licence: Check Chen Insurance Group's licensing status with the FSRA
Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
Request a Quote
Interested in getting a quote from Chen Insurance Group? Fill out the form below and they will get back to you.
Step 1 of 4: Type
What type of insurance do you need?
Select the type of insurance you are looking for a quote on.
Is this your brokerage?
Claim this listing to update your information, respond to reviews, and more.
Claim This ListingInsurance Partners
Intact InsuranceAviva CanadaWawanesa InsuranceThe Co-operatorsDesjardins InsuranceRSA InsuranceDefinity Insurance (Economical)Gore Mutual InsurancePembridge InsuranceCAA InsuranceTravelers CanadaNorthbridge InsuranceZurich CanadaWestland InsurancebelairdirectTD InsuranceSonnet InsurancePeace Hills Insurance