Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Chen Insurance Agency
Excellent
1635 Richmond Street, Suite 848, Waterloo, ON M5N 0T9
Profile last updated: February 20, 2026
Est. 1993 5-10 team members
4.0
Looking for an insurance broker you can trust in Waterloo? Chen Insurance Agency has been providing comprehensive insurance solutions to residents and businesses across Ontario. We are proud to be an independent brokerage, which means we work for you, not the insurance companies.
Our team offers expertise in auto insurance, home and property insurance, business insurance, life insurance, and more. We take the time to understand your coverage needs and shop multiple insurers to find the best combination of price and protection.
With over 33 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At Chen Insurance Agency, we believe that everyone deserves access to affordable, comprehensive insurance. Contact us to get your personalized quote.
Contact Information
Location
1635 Richmond Street, Suite 848
Waterloo, ON M5N 0T9
Location Map
1635 Richmond Street, Suite 848, Waterloo, ON M5N 0T9
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Senior DriversProfessional LiabilityLife Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.0
8 reviews
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K
Kayla Murray
Oct 2025
Would recommend to anyone
The team at Chen Insurance Agency in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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N
Noah Gauthier
Oct 2025
Good broker
Chen Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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N
Nicole Murray
Sep 2025
Recommended by a friend
A friend recommended Chen Insurance Agency for home insurance. They delivered on the promise of good rates. Communication could be a bit more proactive.
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N
Nathalie Leclerc
May 2025
Trustworthy and reliable
I've trusted Chen Insurance Agency with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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S
Sophia Johnson
Apr 2025
Quick and efficient
Needed auto insurance quickly after buying a new car. Chen Insurance Agency had everything set up within a few hours. Great efficiency!
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A
Anika Johal
Jan 2025
Great for bundling
Chen Insurance Agency bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
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P
Priya Wong
Nov 2024
Could be better
The rates Chen Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
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J
Jacques Dubois
Nov 2024
Very professional
From the first call to signing the policy, everything was handled professionally. Chen Insurance Agency really knows the insurance market in Ontario.
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