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Chen Insurance Agency
Excellent
188 Stephen Avenue, Suite 389, Ottawa, ON M1X 4U7
Profile last updated: February 20, 2026
Est. 2012 10-25 team members
3.8
Chen Insurance Agency is a client-focused insurance brokerage headquartered in Ottawa, Ontario. Our mission is to make quality insurance accessible to everyone by comparing rates from multiple trusted Canadian insurance companies and recommending the best options for each client.
We provide coverage for auto, home, condo, tenant, commercial liability, property, and professional insurance. Our team also helps with claims support, ensuring you have an advocate in your corner when you need it most.
With 14 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Your peace of mind is our priority. Reach out to Chen Insurance Agency to learn how we can help protect your assets and your future.
Contact Information
Location
188 Stephen Avenue, Suite 389
Ottawa, ON M1X 4U7
Location Map
188 Stephen Avenue, Suite 389, Ottawa, ON M1X 4U7
Get DirectionsInsurance Lines
Auto InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversFleet InsuranceCommercial Auto
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.8
6 reviews
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C
Catherine Wong
Nov 2025
Best broker in town
I've been with Chen Insurance Agency for years and they consistently find me the best rates. Their claims support is top-notch too.
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P
Priya Brown
Sep 2025
Room for improvement
Chen Insurance Agency handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
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N
Nathalie Morin
May 2025
Not what I expected
Based on reviews I expected more from Chen Insurance Agency. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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C
Catherine Patel
Mar 2025
Lost my documents
Chen Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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A
Andrew Chen
Aug 2024
Saved us money on auto insurance
Switched our auto insurance through Chen Insurance Agency and saved a significant amount. The broker took the time to explain all the coverage options clearly.
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Y
Yuki Singh
Feb 2024
Good value
I appreciate that Chen Insurance Agency shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
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