Chen Insurance Agency

Smooth transition

Switching from my old broker to Chen Insurance Agency was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Multi-policy savings

Combined our home, auto, and cottage insurance through Chen Insurance Agency. The multi-policy discount was substantial and managing everything through one broker is so convenient.

Lost my documents

Chen Insurance Agency lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Good value

I appreciate that Chen Insurance Agency shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.

Wonderful experience

Needed business insurance for my small company and Chen Insurance Agency made the process so easy. They compared quotes from several insurers and found the perfect fit.

Great for home insurance

Bought our first home and Chen Insurance Agency walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.

Mixed feelings

I had mixed feelings about Chen Insurance Agency. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Responsive and caring

When my basement flooded, Chen Insurance Agency was the first call I made. They walked me through the claims process and followed up regularly. A+ service.