Auto InsuranceHome Insurance
Chen & Carter Insurance
Excellent
1743 Rose Street, Richmond Hill, ON L3K 0J2
Profile last updated: February 20, 2026
Est. 1974 10-25 team members
3.5
Insurance should protect you, not confuse you. At Chen & Carter Insurance in Richmond Hill, Ontario, we make insurance straightforward. As independent brokers, we have access to policies from many of Canada's leading insurance providers, allowing us to find the right fit for your needs and budget.
We offer a full range of insurance products including auto, home, tenant, condo, commercial, and specialty insurance. Our brokers are licensed professionals who stay up to date on industry changes to ensure you always have the best advice.
With over 52 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Experience the Chen & Carter Insurance difference -- where every client is treated like our most important one. Get in touch for a free quote today.
Contact Information
Location
1743 Rose Street
Richmond Hill, ON L3K 0J2
Location Map
1743 Rose Street, Richmond Hill, ON L3K 0J2
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
New DriversLife Insurance
Business Hours
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.5
6 reviews
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C
Catherine Dubois
Dec 2025
Great for bundling
Chen & Carter Insurance bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
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Hassan Dubois
Aug 2025
Very knowledgeable team
Chen & Carter Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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L
Linda Belanger
May 2025
Top notch broker
Chen & Carter Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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L
Lucas Singh
Apr 2025
Solid broker
Chen & Carter Insurance is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.
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J
Julie Taylor
Jan 2025
Average experience
My experience with Chen & Carter Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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R
Raj Johnson
Feb 2024
Slow and unresponsive
Chen & Carter Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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