Auto InsuranceTenant InsuranceBusiness Insurance
Chen & Burns Insurance
Excellent
1220 Elgin Street, Victoria, BC V8M 1K5
Profile last updated: February 20, 2026
Est. 2012 10-25 team members
4.1
Choosing the right insurance can feel overwhelming, but Chen & Burns Insurance is here to simplify the process. Serving Victoria and the broader British Columbia region, our independent brokerage compares coverage options from multiple insurers so you don't have to.
Whether you need reliable auto coverage, protection for your home, insurance for your rental unit, or a comprehensive commercial policy for your business, we've got you covered. We handle the research, the comparisons, and the paperwork.
With 14 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. When you work with Chen & Burns Insurance, you get more than a policy -- you get a partner who's invested in your protection.
Contact Information
Location
1220 Elgin Street
Victoria, BC V8M 1K5
Location Map
1220 Elgin Street, Victoria, BC V8M 1K5
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
New DriversCondo InsuranceCommercial AutoProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.1
8 reviews
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S
Sophia Belanger
Jan 2026
Great experience!
I had an excellent experience with Chen & Burns Insurance. They found me the best auto insurance rate in Victoria and the whole process was seamless.
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M
Marie-Claire Reid
Nov 2025
Top notch broker
Chen & Burns Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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N
Nathalie Fortin
Aug 2025
Highly recommend
Chen & Burns Insurance helped us compare home insurance quotes from multiple providers. We ended up saving over $400 a year. Very professional team.
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K
Kevin Lefebvre
Jul 2025
Couldn't be happier
Switched all my insurance to Chen & Burns Insurance last year. Better coverage, lower premiums, and they handle all the paperwork. Couldn't be happier with the service.
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L
Linda Thompson
Sep 2024
Responsive and caring
When my basement flooded, Chen & Burns Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
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D
Daniel Mueller
Jul 2024
Room for improvement
Chen & Burns Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
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R
Robert Morin
Jun 2024
Personal touch
What I love about Chen & Burns Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
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I
Isabelle Leclerc
Jan 2024
Five stars all around
Switched to Chen & Burns Insurance on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.
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Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
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