Chase Insurance Group

Poor communication

My biggest issue with Chase Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Good value

I appreciate that Chase Insurance Group shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.

Average experience

My experience with Chase Insurance Group was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.

Helpful staff

The staff at Chase Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Quick and efficient

Needed auto insurance quickly after buying a new car. Chase Insurance Group had everything set up within a few hours. Great efficiency!