Castle Insurance Group

Slow and unresponsive

Castle Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Solid broker

Castle Insurance Group is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.

Perfect for small business

Castle Insurance Group set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.

Great for bundling

Castle Insurance Group bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.

Trustworthy and reliable

I've trusted Castle Insurance Group with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.

Exceptional claims handling

When I had a water damage claim, Castle Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Not what I expected

Based on reviews I expected more from Castle Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Would not recommend

Had a bad experience with Castle Insurance Group. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.