Carter Insurance Group

Very knowledgeable team

Carter Insurance Group has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.

Amazing customer service

The staff at Carter Insurance Group are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.

Slow and unresponsive

Carter Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Good broker

Carter Insurance Group took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Exceptional claims handling

When I had a water damage claim, Carter Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Couldn't be happier

Switched all my insurance to Carter Insurance Group last year. Better coverage, lower premiums, and they handle all the paperwork. Couldn't be happier with the service.

Would recommend to anyone

The team at Carter Insurance Group in Sherbrooke went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.

Poor communication

My biggest issue with Carter Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.