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Carter & Howard Insurance
Excellent
218 Lyon Street, Ottawa, ON K7B 8U9
Profile last updated: February 20, 2026
Est. 2007 5-10 team members
3.5
Insurance should protect you, not confuse you. At Carter & Howard Insurance in Ottawa, Ontario, we make insurance straightforward. As independent brokers, we have access to policies from many of Canada's leading insurance providers, allowing us to find the right fit for your needs and budget.
We offer a full range of insurance products including auto, home, tenant, condo, commercial, and specialty insurance. Our brokers are licensed professionals who stay up to date on industry changes to ensure you always have the best advice.
With 19 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Experience the Carter & Howard Insurance difference -- where every client is treated like our most important one. Get in touch for a free quote today.
Contact Information
Location
218 Lyon Street
Ottawa, ON K7B 8U9
Location Map
218 Lyon Street, Ottawa, ON K7B 8U9
Get DirectionsInsurance Lines
Home InsuranceTenant InsuranceBusiness Insurance
Specialties
New DriversSenior DriversFleet InsuranceCondo InsuranceCyber Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.5
6 reviews
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S
Samantha Girard
Oct 2025
Lost my documents
Carter & Howard Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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Y
Yuki Robertson
Aug 2025
Commercial insurance experts
Carter & Howard Insurance specializes in commercial insurance and it shows. They set up our liability, property, and workers' comp coverage seamlessly.
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G
Genevieve Ross
Jul 2024
Exceptional claims handling
When I had a water damage claim, Carter & Howard Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
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I
Isabella Lavoie
Jun 2024
Satisfied customer
Overall satisfied with Carter & Howard Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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T
Thomas Nguyen
May 2024
Smooth transition
Switching from my old broker to Carter & Howard Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
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H
Harpreet Fortin
Jan 2024
Good overall experience
Had a good experience with Carter & Howard Insurance. They found me a competitive rate for home insurance. Only minor issue was the paperwork took a bit longer than expected.
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